QUESTIONS
IT Consultancy FAQ
What does an IT consultant actually do?
An IT consultant assesses how your business uses technology and recommends what to change, in what order and at what cost. That can include planning a roadmap, reviewing your network and security, choosing software, managing a migration or overseeing a supplier. The result is a plan you can act on rather than a list of products.
Is IT consultancy only for large companies?
No. Small and medium businesses often benefit most, because they rarely have an in-house IT manager and technology decisions land on the owner. A short, focused engagement can prevent expensive mistakes and reveal quick improvements. We also support larger organisations and public sector bodies.
How much does IT consultancy cost?
It depends on scope. After a short discovery conversation we quote a fixed scope for health checks and assessments, and agree an estimate for larger projects before any work starts. Request a consultation and we will tell you what to expect.
Which size of business do you work with?
We scale the engagement to the organisation: small businesses of 1 to 25 users, medium businesses of 25 to 100 users, large organisations of 100 to 500 users, and enterprise or public sector bodies with 500 or more users. The assessment method is the same; the depth, governance and reporting differ.
Where do you work?
We are based in Margate on the KwaZulu-Natal South Coast and work on site across the province, including Durban, Umhlanga, Ballito, Pietermaritzburg and Richards Bay. Many assessments, planning sessions and cloud or software projects can be handled remotely for businesses in any South African province.
Do you consult for businesses outside KwaZulu-Natal?
Yes. We work with organisations in all nine provinces, including Gauteng, the Western Cape, the Eastern Cape, the Free State, Limpopo, Mpumalanga, the North West and the Northern Cape. Discovery, reporting and planning run remotely through video calls and shared documents, with site visits arranged where they add value.
Can you advise businesses in other African countries?
Yes, for selected projects. We can advise on strategy, cloud, security and systems for organisations in countries such as Namibia, Botswana, Zimbabwe, Zambia, Mozambique, Kenya, Tanzania, Uganda, Nigeria and Ghana, accounting for local connectivity, power reliability and data protection laws. Scope and delivery are agreed per project.
Can you help us with POPIA compliance?
We help with the technical side of protecting personal information: access control, backups, device and network security, and incident planning. POPIA is a legal framework, so we do not provide legal advice; we work alongside your attorney or information officer.
Can you make our IT cope with load shedding?
Yes. We size UPS and battery backup around the equipment that must stay online (servers, routers, point-of-sale and security systems) and can design hybrid solar systems for longer outages. Because the same team handles IT and energy, the two are planned together.
Can you advise on moving to Microsoft 365 or Azure?
Yes. We assess what should move to the cloud and what should stay on site, then plan the migration, backup and security around it. We recommend based on your software, budget and compliance needs rather than on a single vendor.
Do you only advise, or do you implement as well?
Both, and the choice is yours. Our roadmap is written so any competent supplier can follow it. If you want us to deliver it, our network engineers, developers and installers can build it in stages.
Can you help with software or ERP selection and supplier tenders?
Yes. We map your requirements first, compare options on fit, cost and risk, and can provide input to a request for proposal so that supplier quotes can be compared fairly. When nothing off the shelf fits, we can scope custom software.
How long does an IT assessment take?
A small business health check can often be completed in a few days once access is arranged. Medium and large assessments typically take several weeks, and enterprise assessments are scoped in phases. You receive a timeline in the proposal.
What will I receive at the end of an engagement?
A written report with findings, risks, recommendations in priority order, budget ranges and a timeline. The report belongs to you and can be used with any supplier.
How do I get started?
Send us a short description of your business and what is frustrating you about technology through our contact form, or call +27 72 690 7513. We will arrange a conversation and confirm the best first step.